Privacy Policy

(Last Updated: 11/23/2025)

1. Introduction

This Privacy Policy explains how G&R Renovations, LLC (“Company,” “we,” “our,” “us”) collects, uses, stores, and protects your information when you visit gandrrenovations.com or interact with our Services.

By using our Website, you agree to the practices described in this Policy.

2. Information We Collect

2.1 Information You Provide Directly

This includes information submitted through contact or estimate forms:

  • Full name

  • Phone number

  • Email address

  • Project details

  • Address of the property for the estimate (if provided)

  • Any information sent via email or messaging

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time spent on site

  • Referral source

  • General location (city/region)

We use cookies and analytics tools (such as Google Analytics) to gather this data.

2.3 Information from Third Parties

If you arrive through ads (Google, Meta, etc.), we may receive limited tracking data used solely for analytics and performance improvement.

3. How We Use Your Information

We use your information to:

  • Provide estimates

  • Communicate about your project

  • Respond to messages and inquiries

  • Improve website performance

  • Deliver customer support

  • Send appointment reminders (if applicable)

  • Improve marketing efforts and internal analytics

We do not sell your information.

4. Sharing of Information

We may share your information only with:

  • Service providers (hosting, analytics, CRM systems, email/SMS platforms)

  • Contractors or subcontractors involved in your project (only when required)

  • Legal authorities if required by law

  • Platforms that help manage communications (GHL, Twilio, Mailgun, etc.)

We do not sell or rent your data to third parties.

5. Cookies & Tracking Technologies

Cookies may be used for:

  • Site functionality

  • Performance tracking

  • Analytics

  • Ad attribution

  • User experience improvements

You can disable cookies in your browser settings.

6. Data Retention

We keep customer and project-related information for as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

You may request deletion of your information at any time.

7. Data Security

We use standard industry practices to protect your information, including:

  • Encryption

  • Firewalls

  • Secure access controls

  • Trusted third-party service providers

However, no method of online transmission is 100% secure.

8. Your Privacy Rights

Depending on your location, you may have the right to request:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of your data

  • Restrictions on processing

  • Opt-out of marketing communications

To make a request:
📧 support@gandrrenovations.com

9. Children’s Privacy

Our Website and Services are not intended for children under 13.
We do not knowingly collect information from minors.

10. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their privacy policies or practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the revision date.
Continued use of our Website constitutes acceptance of the updated Policy.

12. Contact Us

For privacy-related questions or requests:
📧 support@gandrrenovations.com
🌐 gandrrenovations.com